ClaimsMitra
Faster Insurance Claims with AI-Powered Field Inspections

Frontend Team · UI & Interactions

Backend Team · APIs & Infrastructure

Design Team · UX & Visual Design

DevOps Team · CI/CD & Deployment

QA Team · Testing & Quality
this crew shipped ClaimsMitra in 22 weeks
Faster Insurance Claims with AI-Powered Field Inspections
Faster Insurance Claims with AI-Powered Field Inspections
ClaimsMitra is an InsurTech mobile application built by Xenotix Labs for insurance companies, TPAs, and field surveyors. It digitises the entire physical inspection process — from site visit to final report — using AI-assisted photo capture, automated damage assessment, and digital signature collection.
CLIENT
Company
Client
Industry
InsurTech
Location
India
Type
InsurTech, Mobile App
Insurance claim surveys in India were paper-based, slow (7-14 day settlement time), and prone to fraud. Surveyors carried physical forms, took unverified photos, and submitted reports days after site visits. Insurers had no real-time visibility into field work.
We built a React Native offline-first app with a custom computer vision model (TensorFlow Lite on-device) for instant damage classification. GPS geo-stamping and cryptographic photo hashing prevent evidence tampering. Reports auto-generate in under 10 seconds from collected data.
Computer vision models automatically identify and classify damage in photos, pre-filling assessment forms and flagging anomalies.
Full inspection workflows work without internet. Data syncs instantly when connectivity is restored — critical for remote survey locations.
Every photo is automatically geo-tagged with coordinates, timestamp, and surveyor ID — tamper-evident and court-admissible.
Survey reports auto-generated from collected data and photos, formatted to each insurer's template. Zero manual data entry.
Collect policyholder digital signatures on-site with biometric authentication. Legally binding under IT Act 2000.
Works with any insurance company's workflow via configurable form templates. No custom build per insurer required.
The technologies we chose and how they fit together to build ClaimsMitra.
5
build phases documented
8
technologies orchestrated
22
weeks from kickoff to launch
0
design artifacts produced
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